If your item(s) has developed a fault during use, firstly, check the instructions manual for the product which should assist you. You can usually find troubleshooting and Warranty information there.
If you require any further information, or details on how to obtain a replacement, you may find it helpful to contact the manufacturer directly. Their details will be provided in the warranty manual which is included with the product. You can also find their contact details on this page.
Address: 55 Northfield DR, Waterloo, ON, N2K 3T6, Canada
Organicix, LLC (DaVinci)
Address: 9484 S. Eastern Ave. 108 Las Vegas, NV, 89123, USA
Phone: +1 800-336-7224
Oglesby & Butler Ltd (IOLITE)
Address: Oglesby & Butler Ltd,, O'Brien rd Industrial Estate, Carlow, Ireland.
Address: 550 W. C Street, Suite 1150, SAN DIEGO CA 92101, USA
Phone: +1 858-776-4975
Storz & Bickel (Volcano)
Address: Rote Strasse 1,Tuttlingen 78532, Germany