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If your item(s) has developed a fault during use, first check the product’s instructions manual for assistence. You can usually find troubleshooting and warranty information there.

If you require any further information, or details on how to obtain a replacement, you may find it helpful to contact the manufacturer directly. Their details will be provided in the warranty manual which is included with the product. You can also find their contact details on this page.

The legal right to make a claim for a faulty product is 72 months succeeding the day of delivery unless otherwise specified in the product description.



Website: https://airvapeusa.com/

Contact: https://airvapeusa.com/pages/contact-us

Email: cs@airvapeusa.com

Address: 11400 W Olympic Blvd, STE #267, Los Angeles CA 90064, United States

Telephone number: +1-424-293-3336


Arizer Tech

Website: https://arizer.com/

Contact: https://arizer.com/support/

Email: service@arizer.com

Address: 391 - 55 Northfield Dr E, Waterloo, ON N2K 3T6, Canada

Telephone number: +1-888-291-0521


Boundless Technology

Website: https://bndlstech.com/

Contact: https://bndlstech.com/customer-service/

Email: info@bndlstech.com

Address: 1801 S. Excise Ave, Ontario, California 91761, United States

Telephone number: +1-866-355-7061


Cloudious 9

Website: https://www.cloudious9.com/

Contact: https://cloudious9.ladesk.com/

Email: support@cloudious9.com

Address: 41474 Christy Street, Fremont CA 94538, United States

Telephone number: +1-888-508-1839


Organicix LLC (DaVinci Vaporizers)

Website: https://www.davincivaporizer.com/

Contact: https://www.davincivaporizer.com/support/

Email: customerservice@davincivaporizer.com

Address: 6770 Paradise Rd, Las Vegas, NV, 89119, United States

Telephone number: +1-800-336-7224


Weecke (Fenix Vaporizers)

Website: http://www.weecke.com/ or https://fenixvaporizer.eu/



Website: https://flowermate.com/

Contact: https://flowermate.com/contact/

Email: customerservice@flowermate.com

Address: 1801 S. Excise Suite 113, Ontario, California 91761, United States



Website: https://focusvape.eu/

Contact: https://focusvape.eu/#Contact

Email: info@focusvape.eu

Telephone number: +386-41-888-751


Oglesby & Butler (IOLITE)

Website: https://www.iolite.com/

Contact: https://www.iolite.com/contact-us/

Email: info@iolite.com

Address: Industrial Estate, O'Brien Road, Carlow, Ireland

Telephone number: +353-59-9143333



Website: https://www.magic-flight.com/

Contact: https://www.magic-flight.com/contact.php

Email: customerservice@magic-flight.com

Address: 3450 Kurtz St, San Diego, CA 92110, United States

Telephone number: +1-858-776-6843


PAX Vapor

Website: https://www.paxvapor.com/

Contact: https://www.paxvapor.com/uk/support/contact/

Address: 660 Alabama St, San Francisco, CA 94110, United States


Storz & Bickel (Volcano, CRAFTY, MIGHTY & Plenty)

Website: https://www.storz-bickel.com/eu/en/

Contact: https://www.storz-bickel.com/eu/en/support/

Email: info@storz-bickel.com

Address: In Grubenäcker 5–9, 78532 Tuttlingen, Germany

Telephone number: +49-7461-9697070