Review Policy
Product reviews and ratings are essential to MagicVaporizers and help provide our customers with transparent insights into our product range. Only customers who have completed a verified purchase can review their products.
Review invitations are sent via email after purchase. Recipients who prefer not to receive these invitations can unsubscribe using the link provided. Submitting a review is voluntary but greatly appreciated.
Review moderation is conducted through our partner Trustvoice, according to their publication policies.
Review Guidelines and Moderation
All reviews are moderated before publication, typically within one week. We reserve the right to remove reviews that:
- Contain offensive, inappropriate, or discriminatory content
- Reference competitors or pricing comparisons
- Make medical or health claims
- Discuss product use inconsistent with intended purposes or local regulations
- Include content unrelated to the product experience
- Violate intellectual property rights
No Compensation Policy
Reviews are submitted voluntarily without compensation, incentives, or rewards. This ensures all published reviews remain authentic and impartial.
Content Rights
By submitting a review with any images or videos, reviewers grant MagicVaporizers unlimited, royalty-free rights to use, modify, and publish the content for product development, marketing, and business operations. Reviewers must own all rights to submitted content.
Publication Standards
We publish all reviews regardless of rating, provided they comply with our guidelines. Reviews remain published while products are in our catalog. All reviews on our website are from verified customers who purchased the reviewed products.
For questions regarding our review policy, please contact our customer service team.